Gawler 2013-14 Annual Report - page 139

Town of GawlerAnnual Report 2013/14
Page139
introduction • summary • strategic directions •
statutory information
• index
15
HardWaste
Salisbury
Playford
Years
12 / 13 13 / 14 12 / 13 13 / 14
Participation
3943
3777 8453
9241
ResidualWaste
(tonnes)
458.67 605.74 637.45 918
Steel (tonnes)
55.06 42.32 106.74 123.97
Mattresses
938
1537 1657
1963
EWasteTVs
1371
1196 2397
2106
Monitors
306
305
616
491
Towers
120
219
160
309
Other
503
548
624
854
Vouchers
7617
8043
Refer to the spreadsheet below for a summary of
material collected.
Regionally, the year on year trend has seen steel and
E-Waste levels remain stable. However, there has been
a sharp increase inmattresses (35 per cent) and residual
waste (39 per cent), both of which impact on the
budgeted expense for the program.
Complaint statistics relating to hardwaste
Inmanaging complaints from residents, theNAWMA
operator ascertains the nature of concern. Complaints
relate to issues ranging from putting thewrongmaterial
out for collection to having excessmaterial, or waiting
for collections in progress.
NAWMA received 74 complaints from residents in
Playford during the reporting period representing 0.8%
of participants.
In Salisbury, therewere 50 complaints representing 1.3
per cent of participants.
With Playford collections averaging 770 permonth,
and Salisbury at 315 permonth, the complaint level is
relatively low.
Budget Performance
In terms of budget performance for the collection and
disposal of hardwaste, the following resultswere
achieved in the reporting period.
In Salisbury, 131.88 per cent of the original budget
forecast was expended. However, this does not include
the cost impact of the voucher system on thewaste
transfer station. For Playford, 118.61 per cent of the
original budget forecast was expended.
As previously stated, these budget over-runs are the
result of sharp increases in the placement of mattresses
and residual waste in bothCouncil areas. The residual
waste has a“double hit”due to increased transport and
landfill components.
Summary
More than 13,000 householdswere servicedwith the
kerbside collection of hardwaste in the reporting period.
This included collection of 1,690 tonnes of material,
3,500mattresses and 6,028 E-waste items. Considering
these statistics, service issues have beenminimal.
In addition to the Playford and Salisbury Council areas,
NAWMA in conjunctionwith SITA Environmental,
also conducted a hardwaste collection program for
fivemajor townships in Light Regional Council. This
programwas successful, andNAWMA has been
engaged to carry out a similar program in the latter part
of 2014.
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