Community Scorecard
The Town of Gawler’s Community Scorecard forms a new component of Council’s key performance measurement platforms and part of our strategic reporting framework including Business Plans, Financial Plans and Annual Reporting. The Community Scorecard provides a high-level overview of our performance regarding the services we provide to our community and assists in monitoring the implementation of the Community Plan.
For a detailed overview of the Community Scorecard click here.
To view the scorecard click on the image above. Please note the Scorecard is best viewed on a desktop device.
The Community Scorecard includes several key performance indicators relating to financial and non-financial outcomes.
The aim of the Community Scorecard is to:
- Provide accountability and transparency to the Community;
- Outline services provided aligned with Community needs;
- Support the continuous improvement of our Services;
- Be innovative and Customer focused; and
- Inform our local Community of our service delivery outcomes.
The objective of the Community Scorecard is to demonstrate how Council is performing in relation to the goals of the Community Plan. The Community Scorecard includes quantitative measures and outcomes across several programs, events and services, such as Development Services, Capital Works Program, Town Services, Library Programs, Youth Programs, Home Assist Program, Aquatic and Recreation, Environmental Services, Waste Management, Community Safety, Gawler Civic Centre, Heritage Gallery, Elderly Centre, Cultural Heritage Centre, Visitor Information Centre, Customer Service, Community Engagement and Governance.
The Community Scorecard is not intended to measure our performance against the Community Plan in its entirety but rather to provide a quantitative view of performance outcomes. Council also provides information regarding the qualitative outcomes of the Community Plan through annual reports, business plans and strategies.
For more information regarding the Town of Gawler Community Plan click here
Council is seeking to enhance its performance measurement and reporting capability and will continue to improve and develop over time. To provide feedback or suggestions for improvement please contact us.
Email – council@gawler.sa.gov.au