Home Assist Program

For more information, please contact the Gawler Home Assist Program via:

  • Phone: 08 8522 1177 or
  • Email: chsp@gawler.sa.gov.au

Prior to being able to access services through the Home Assist Program, people must be registered and have the appropriate referral from My Aged Care. For more information, visit the website www.myagedcare.gov.au or call  1800 200 422.

Home Assist Services

Gawler Home Assist Program services are available to Council residents who are aged over 65 years.
(50 years and over for Aboriginal or Torres Strait Islander people)
To access services you must be registered with My Aged Care who complete an assessment and issue the appropriate referrals to our organisation.

Residents who are aged over 65 years and who would benefit from support from the Program must first register with My Aged Care, either by calling 1800 200 422 or by visiting www.myagedcare.gov.au.

The Gawler Home Assist Consumer Reference Group are clients within the Program, who meet with staff bi-monthly to:

  • Represent the views of consumers within the Program
  • Provide ongoing feedback regarding the service and its operations
  • Actively contribute to ongoing Service improvement
  • Help collate materials and write articles for the consumer newsletter

The Consumer Reference Group is always seeking new client representation. If you would like to have your say and contribute to the further development of the Program or just come along for a friendly chat, please speak to one of our friendly team on 8522 1177 or via email chsp@gawler.sa.gov.au.

Charter of Aged Care Rights

The Charter of Aged Care Rights aims to make it easier for aged care consumers and their families and carers to understand what they can expect from an aged care service provider, regardless of the type of service they are receiving.

Charter of Rights

I have the right to:

  1. safe and high quality care and services
  2. be treated with dignity and respect
  3. have my identity, culture and diversity valued and supported
  4. live without abuse and neglect
  5. be informed about my care and services in a way I understand
  6. access all information about myself, including information about my rights, care and services
  7. have control over and make choices about my care, and personal and social life, including where the choices involve personal risk
  8. have control over, and make decisions about, the personal aspects of my daily life, financial affairs and possessions
  9. my independence
  10. be listened to and understood
  11. have a person of my choice, including an aged care advocate, support me or speak on my behalf
  12. complain free from reprisal, and to have my complaints dealt with fairly and promptly
  13. personal privacy and to have my personal information protected
  14. exercise my rights without it adversely affecting the way I am treated

More information on the new Charter of Aged Care Rights is available through the following link -

https://agedcare.health.gov.au...

Aged Care Quality Standards

The Aged Care Quality Standards apply to all Australian Government subsidised aged care services, including the Gawler Home Assist Program. They help to define what good aged care should look like.

There are eight standards, and each one is about an aspect of care that contributes to your safety, health and well being.

Aged Care Quality Standards

More information on the new Aged Care Quality Standards can be found at the following link:

https://www.agedcarequality.go...

Become a Home Assist Contractor

The Town of Gawler appoints Independent Contractors to provide services on behalf of the Home Assist Program. We are currently seeking more Independent Contractors to become a part of our Program. If you are interested in becoming a contractor, please complete the Home Assist Contractor Application Form.

REQUIREMENTS FOR BECOMING AN INDEPENDENT CONTRACTOR

It is a requirement that all Independent Contractors with the Gawler Home Assist Program are required to hold:

a) An Australian Business Number (ABN)

As the Town of Gawler sub-contracts the direct provision of services to Independent Contractors, it is a requirement that all Contractors have an ABN with the Australian Taxation Office.

It is the responsibility of Independent Contractors to comply with all requirements of the Australian Taxation Office.

The Town of Gawler requires a complying Tax Invoice, within the meaning defined in A New Tax System (Goods and Services Tax) Act 1999 (Cth) to make any payment to the Contractor.

b) Public Liability Insurance

All Contractors must maintain Public Liability insurance. This may be either:

  • 1) A Contractor-maintained public liability policy, in your name for an amount of not less than $10 million

Or

  • 2) Where applicable, the Town of Gawler maintains public liability for and on behalf of the Contractors who carry out community services on their behalf (Principal maintained Public Liability Policy). If a claim is made via the Principal maintained Public Liability policy, the Contractor is responsible for the cost of any deductable expenses.

It is important to note – that Principal maintained Public Liability Policy does not provide professional indemnity or personal accident insurance coverage.

c) Qualifications (as required) –

While qualifications are not essential for the provision of some services, it is a requirement that Contractors hold relevant qualifications for some service types. This includes:

  • A builders licence for any Home Modifications services
  • An accredited provide first aid certificate, if providing social support services

d) A satisfactory Criminal History Check

A Contractor that is engaged to provide services on behalf of the Home Assist Program must obtain a criminal history check that satisfise the requirements under the Commonwealth Home Support Programme (CHSP) Grant Agreement and CHSP Program manual.

At a minimum requirement, this must be a National Criminal History Check or a National Police Certificate that has been prepared by either:

  • the Australian Federal Police;
  • a state or territory police service, or an;
  • Australian Criminal Intelligence Commission (ACIC) accredited agency.

In many cases, you can apply for a criminal history check through an approved Australian Criminal Intelligence Commission accredited agency online.

A valid screening check must be dated less than three (3) years old.

e) Training

Home Assist Contractors will be required to participate in mandatory training (as directed) to ensure compliance with best practices and the Aged Care Quality Standards

For further information about becoming a Home Assist Contractor, please contact a member of the Home Assist Team on 8522 1177 or email chsp@gawler.sa.gov.au.