Council has a critical role in nurturing, enhancing and guiding the Gawler community towards its vision for the future. We achieve this through continual implementation of Council’s Community Plan.
The Community Plan talks about organisational excellence and its policies, practices and procedures to deliver excellent customer service and open decision making.
We will strive towards being a responsive customer service team both external and internal with one of the key priorities being good communication to customers.
We are committed to providing our community with quality customer service. We will achieve this by:
When dealing with Council you can expect the following:
Your feedback is valuable in assisting to improve our service to you. A feedback form is available from Council’s Reception Areas or available to download HERE. You may also wish to provide feedback via our Elected Members.
How can you help us to help you?
You can help us meet our service commitments by: